Shipping policy

Last Updated: September 4, 2026

We know how excited you are to receive your new brow, shadow, and liner essentials! Our goal is to process and ship your cosmetics quickly, safely, and transparently. Here is complete information on our fulfillment schedules and shipping rates.

Order Fulfillment & Processing

• Processing Time: Orders are verified, carefully packaged, and dispatched within 1 to 3 business days (excluding weekends and national holidays).

• Tracking Confirmation: Once your package leaves our fulfillment center, you will receive an email containing your tracking number and tracking link.

Shipping Rates & Delivery Estimates

We keep our shipping structure clear and budget-friendly:

Order Amount	Shipping Rate	Estimated Transit Time
Orders $10.00 USD and Above	FREE SHIPPING	7 – 15 Business Days
Orders Under $10.00 USD	$5.99 USD Flat Fee	7 – 15 Business Days

Please note: Estimated delivery times are calculated starting from the date the package is handed over to the courier.

Address Precision & Updates

Please verify your shipping details carefully prior to submitting your order. If you detect an error in your address, notify us right away at [email protected]. Once an order has entered transit with the carrier, address corrections can no longer be executed.

Customs Duties & Import Fees

For cross-border orders, international shipments may occasionally incur local customs inspections, import duties, or clearance fees imposed by the destination country. These extra charges are the responsibility of the customer.

Shipping Delays & Support

While we work with trustworthy postal partners, delays can occasionally happen due to weather conditions or customs holds. If your tracking status remains unchanged for over 7 business days, email us at [email protected] so we can look into the matter with the shipping carrier.