Shipping policy
Shipping Policy
Effective Date: September 16, 2026
At Skilletly, we aim to provide reliable and convenient delivery services for your beauty essentials.
1. Processing Time
Orders are typically processed within:
1–3 business days
Processing may take longer during:
- Holidays;
- Promotional events;
- High-volume periods.
2. Shipping Rates
We provide flexible shipping options:
- Free shipping on qualifying orders
- Orders below $10 USD will include a shipping fee of $5.99 USD
Applicable shipping fees will be displayed during checkout.
3. Delivery Time
Estimated delivery times vary depending on:
- Shipping destination;
- Carrier performance;
- Weather conditions;
- Seasonal delays.
Delivery estimates begin after order processing is completed.
4. Tracking Information
Once your order ships, tracking information will be provided when available.
Customers are responsible for ensuring shipping information is accurate before completing checkout.
5. Lost or Delayed Packages
Skilletly is not responsible for delays caused by:
- Incorrect customer addresses;
- Carrier interruptions;
- Weather events;
- Customs delays;
- Circumstances outside our reasonable control.
If your package appears lost or significantly delayed, please contact us for assistance.