Shipping policy

Shipping Policy

Effective Date: September 16, 2026

At Skilletly, we aim to provide reliable and convenient delivery services for your beauty essentials.

1. Processing Time

Orders are typically processed within:

1–3 business days

Processing may take longer during:

  • Holidays;
  • Promotional events;
  • High-volume periods.

2. Shipping Rates

We provide flexible shipping options:

  • Free shipping on qualifying orders
  • Orders below $10 USD will include a shipping fee of $5.99 USD

Applicable shipping fees will be displayed during checkout.

3. Delivery Time

Estimated delivery times vary depending on:

  • Shipping destination;
  • Carrier performance;
  • Weather conditions;
  • Seasonal delays.

Delivery estimates begin after order processing is completed.

4. Tracking Information

Once your order ships, tracking information will be provided when available.

Customers are responsible for ensuring shipping information is accurate before completing checkout.

5. Lost or Delayed Packages

Skilletly is not responsible for delays caused by:

  • Incorrect customer addresses;
  • Carrier interruptions;
  • Weather events;
  • Customs delays;
  • Circumstances outside our reasonable control.

If your package appears lost or significantly delayed, please contact us for assistance.